FAQs

AddSpace Self Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact us and speak to one of our self storage representatives.

  • Q.

    How long do I have to sign up for?

    All our units are rented on a month to month basis. This allows you to stay as long or as short as you need. Our leases are designed to give you total flexibility.

  • Q.

    How do i determine what size space I need?

    Simply call us at 845-297-1500 and give us a description of your belongings, and we'll find the right fit for you. Also, stop by our building and take a tour of the facility and find the right size unit. Rest assured, you can always move up in size if you are too cramped or downgrade that way you're not paying for extra space.

  • Q.

    Are your units climate-controlled?

    Yes, our buildings are heated in the winter and stay cool in the summer. All of our units are indoors, protecting your items from outside elements.

  • Q.

    Do I need my own lock?

    We provide you, free of charge, with a state-of-the-art cylinder lock as part of the move-in package. This lock ensures you are the only one who has a key to your unit, ensuring total privacy. You are welcome to also bring your own lock if you wish to do so.

  • Q.

    When can I access my unit?

    We are staffed 7 days a week, and therefore you may access your unit as many times as you need during the hours below:
    M-Thurs 8:30am - 5pm
    Fri 8:30am - 7pm
    Sat 9am - 6pm
    Sun 11am - 4pm

  • Q.

    Do I need to pay a security deposit?

    Yes, the security deposit (equal to one month's rent) is required at the time of registration, along with your first month payment and a one-time administrative fee of $10.00. Security is refunded within 7-10 business days, after you vacate your unit, providing move-out procedures have been met.

  • Q.

    How do I pay my rent? What are the payment terms?

    As a courtesy, statements are sent out fifteen days prior to your rental due date. You may pay cash, check, or credit card. You may pay online. You may also arrange to have payment be automatically deducted from your credit card.

  • Q.

    Is there insurance on the belongings I put into the unit?

    We do not insure the contents of your storage unit. We do suggest that you check with your own insurance company(homeowners or renters) as they may already cover belongings out of your home.

  • Q.

    How much notice do you need when vacating?

    We require 15 days notice from your rental date when terminating occupancy. Full details on the vacating policy will be provided for you at the time of move-in.

We Are Conveniently Located

Wappingers Falls Location Map

We are conveniently located near Hyde Park, New Paltz, Highland, Poughkeepsie, Arlington, Fishkill, Beacon, Newburg, Pleasant Valley and Hopewell Junction.

Why we are the best choice

We have the best selection in terms of size! Only pay for exactly what you need, not empty space

We have a FREE truck and driver to help you get your items to our facility

We are indoor and climate-controlled - your belongings will not be exposed to extreme temperatures and humidity

We are open and staffed 7 days a week

We are a family business with decades of experience in self-storage.

We have dollies and handcarts to help you move your belongings

Our docks are covered so your belongings don't get wet

We have video surveillance cameras and a building wide alarm system

We offer month to month leases, no long term commitment

We are conveniently located in Wappingers Falls, close to Hyde Park, New Paltz, Highland, Poughkeepsie, Arlington, Fishkill, Beacon, Newburg, Pleasant Valley, Hopewell Junction and much of Dutchess County.